Refund Policy
Cancellation & Refund Policy
At Camp Fire NCW and Camp Zanika Lache, we understand that life happens and plans can change. To help protect your investment, we now offer optional Travel Protection Insurance at a low cost during registration.
New Policy: No Refunds from Camp Fire
Camp Fire NCW and Camp Zanika no longer provide refunds for cancellations, regardless of the reason. This includes illness, injury, scheduling conflicts, homesickness, or family emergencies.
Families are strongly encouraged to purchase Travel Protection Insurance when registering. This coverage allows families to receive reimbursement directly from the insurance provider for covered circumstances such as illness, injury, or other qualifying events that prevent a camper from attending or completing their session.
If Camp Fire Cancels a Program
If Camp Fire must cancel a session or program due to low enrollment or other unforeseen circumstances, families will be offered the option to:
Transfer to another available program, or
Receive a credit or voucher toward a future camp session.
Refunds will not be issued directly by Camp Fire.
Deposits and Payments
A $100 non-refundable deposit per camper, per session is required at registration.
All balances must be paid in full prior to the camper’s session start date.
Payments may be transferred to a sibling or another Camp Fire NCW program within the same year, if space allows.
Early Departures or Late Arrivals
If a camper leaves early or arrives late for any reason—including homesickness, behavior issues, or illness—there will be no refund or prorated fees from Camp Fire NCW. Families with Travel Protection may file a claim for eligible reimbursements through the insurance provider.
Returned Checks
A $35 service fee will be charged for any checks returned by your bank.