Refund Policy
Payment Policy
PROMPT PAYMENT RESERVES YOUR CAMPER'S SPACE. If you elect to send a check for payment, we will hold your slot for two weeks from the date of your invoice, and possibly an additional grace period if your slot remains available thereafter. One single payment is preferred. Payment plans may be processed via credit card, and they incur a $20 convenience fee and a 3% credit card surcharge. Late payments may result in loss of your space on the roster. Please refer to your invoice or contact us directly for payment instructions.
Refund, & Cancellation Policy
Cancellation or changes made by email 30 or more days prior to the first affected session or program start date will receive a refund for paid registration fee less 25% for processing and administration.
Cancellation or changes made by email fewer than 30 days prior to the first affected session or program start date will receive a credit for total paid registration less 25% for processing and administration that will be valid through the end of the calendar year in which the credit was first issued. Credits are non-transferable, and once booked, they are non-reusable and non-reschedulable.
Refunds are not available less than 14 days prior to the first affected session or program start date.
COVID-19 Related Credit Policy
Exposure Related – If camp is cancelled due to a COVID-19 camp direct exposure, potential exposure and/or for contact tracing reasons, impacted customers will receive a prorated refund or camp credit. For example, if a five-day camp is cancelled due to a direct COVID exposure on Wednesday, customers will be refunded or credited for Thursday and Friday.
Government / Health Department Related – If camps are cancelled due to COVID-19 pandemic federal, state and local health measures, refunds will be issued less 25% in processing and administrative fees. Alternately customers can opt to receive full credit for a future Lure of the Wild camp offering valid through one year from the originally scheduled session or program date.