Refund Policy
CAMP / HOMESCHOOL CANCELLATION POLICY
You must email cancellation requests to camp@piedmontwildlifecenter.org by May 15th for any summer camps and at least six weeks prior to the beginning of any school-year program. Any cancellations made after this time will only be refunded if we fill your child’s place.
You may receive your refund in the following ways.
Refund - your card will be refunded with your tuition minus a 10% cancellation fee.
Fees associated with refunds are used to pay cancellation charges and compensate our administrative staff time.
WEATHER CANCELLATION POLICY
In order to fairly honor staff contracts and ensure our ability to offer safe and quality programming, there will be no refunds or discounts offered for program cancellations due to natural disasters, unsafe inclement weather, or other related circumstances outside of our control. In these instances, staff will provide notice of program cancellation as soon as possible.
PROGRAM CHANGE / TRANSFER POLICY
There is a 5% administrative fee for any changes. This includes Adult Programs, Pop up tours, Owl Prowls, Homeschool Programs, Camps, Afterschool, and Aftercare. When registering for Programs and Camps please plan accordingly. Transfer requests between camp registrations will only be granted if spots are available.
REGISTRATION REQUIREMENTS POLICY
Participants must fulfill the requirements of each program. We require that participants be the minimum age designated for each program by the date that the program begins. In addition, campers wishing to be CITS must meet all requirements listed here. If a participant is registered for a program and they do not meet these requirements, they will be withdrawn from the program and provided a refund minus a 10% administrative fee.