Refund Policy
The purpose of our Refund Policy is to allow RISE Day Camp to maintain high quality programs and proper camp ratios while maintaining as much flexibility for parents and campers as we can. All requests are subject to director approval and take 3-5 working days for approval.
Refund requests made:
More than 45 days before the start date of the camp week: 100% credit or refund minus any deposit or vendor fees.
Up to 30 days before the start date of the camp week: 50% credit or refund minus any deposit or vendor fees.
Less than 30 days before the start date of the camp week: no refunds or credits will be given for cancellations (medical/special circumstances at the branch’s discretion).
Camp deposits are non-refundable.
All payments are automated on a designated schedule outlined at time of registration. Balances are due 7 Days before the start day of camp. Unpaid balances will result in a deletion from the program (and loss of deposit) to open space for other registrations. Campers may re-register and pay in full for the camp from which they were deleted.
All credits must be used within the same calendar year.