Refund Policy
The YES cancellation and refund policy is as follows:
If you need to adjust your reservation and switch camps, please be in touch. Please note that all registrations that need to be cancelled will have a non-refundable fee of $10.00 for administrative purposes.
Full Refunds will be issued for campers who must cancel due to illness, when substantiated by a medical note from the doctor, as well as participants experiencing COVID-19 symptoms. Should programs not be able to run due to COVID-19 Health Restrictions, full refunds will be offered (excluding the $10 non-refundable fee).
Cancellations received 15 days prior to camp (unrelated to illness) will be issued a full refund (excluding the $10 non-refundable fee). This fee is not covered by sponsors.
Cancellations received 14 days or less before camp (unrelated to illness) will be issued a full refund minus $100.00 and excluding the $10 non-refundable fee. These fees are not covered by sponsors.
Partial refunds or camp credits will be considered for campers who must return home for medical reasons (unrelated to COVID-19) and are unable to return for the duration of the camp.
If the camper and/or their parents decide the camper must return home while camp is in session, unrelated to health and COVID-19, there will be no refund or credit. Please note: There is no refund/credit for homesickness even if the camp staff determine it would be best for the camper to go home. Should YES Staff members need to support with transportation, parents and guardians are responsible for covering mileage/gas/return trip receipts.
No refunds will be issued for any participants dismissed from the program due to a violation of Camper Code of Conduct. Should YES Staff members need to support with transportation, parents and guardians are responsible for covering mileage/gas/return trip receipts.