Refund Policy
Cancelation Policy
If you're signed up for one of our camps and you must cancel, just let us know as early as possible. If it's 45 days (or more) from the start date we're more than happy to give you your money back, less a $75 registration fee. If your plans change less than 45 days from the start of camp, we won't be able to issue you a refund.
We do need a certain number of campers before we can start the fun. If there is a chance a camp won't happen, we'll let you know within 7 days of the start date. You can choose to get a refund or just transfer to another week (so your little pirate doesn't miss out on the fun).
If boating is unavailable due to an algae bloom, camp will continue as scheduled. When possible, we will transport campers to an alternative location at least once so they can still enjoy time on the water. If you choose not to attend camp that week, you may transfer to another week or receive full credit to your UltraCamp account (including your deposit) at no additional cost. Alternatively, you may request a 50% refund to your original form of payment. Camp remains a full-day program that includes instruction, supervision, and a wide range of activities beyond boating.