Refund Policy
At Camp Wingmann, we strive to accommodate the needs of our families while ensuring we can provide the best experience for all our campers. Please review our refund policy below:
Deposits:
All deposits are non-refundable. Deposits secure your camper’s spot for the session and are used in advance to prepare for their arrival.
Registration Fees:
Registration fees are partially refundable. If a camper is unable to attend their registered session due to medical reasons, we require medical documentation as proof. Once proof is provided, we will refund the registration fee minus a processing charge to cover administrative costs.
Options for Non-Refundable Fees:
If you find yourself in a situation where a refund is not available, we offer flexible alternatives:
Transfer to Another Session: You may choose to allocate the funds to a future summer or winter session. This option allows your camper to still experience Camp Wingmann when they are ready.
Canteen or Online Store Credit: We can convert your fees into a credit that can be used at our camp canteen or online store. This credit can be used for camp merchandise, snacks, or other available items.
Cancellation Notice:
To process any form of refund or credit, we must be notified at least 30 days before the start of the registered session. This notice allows us to manage our resources and potentially offer the spot to another camper.
We understand that plans can change and unforeseen circumstances may arise. We are here to support you and ensure your interactions with Camp Wingmann are positive, even if adjustments are needed. For any questions or to discuss your specific situation, please contact our office at admin@campwingmann.org or (863) 453-4800.
Thank you for choosing Camp Wingmann. We look forward to providing an enriching and joyful camp experience for your child.