Refund Policy
SCHOOL YEAR CANCELLATION POLICY:
Please choose your programs carefully; UAS cannot offer refunds within TWO WEEKS of the program day.
If UAS must cancel a program due to circumstances beyond our control, such as inclement weather or a program location that is forced to close for the day, we will offer credit for future program days.
Our programs require a high degree of research, planning, logistics, and care. We use registration numbers and fees to hire/confirm staff, and to develop and research program curricula. For the same reason, we cannot accommodate last-minute or walk-in registrations unless a child has been accepted from a waitlist.
A minimum of 10 confirmed registrations at least one to two weeks ahead of a program is required in order to run it. If UAS is forced to cancel a program due to under-enrollment, we will offer refunds or credit days.
SUMMER PROGRAM CANCELLATION POLICY:
Urban Adventure Squad cannot offer refunds any later than April 27, 2019. Cancellations prior to Friday, April 26 will incur a cancellation fee of $100 per child, per session. If you need to cancel your registration by April 26, we will issue you a refund of $235, and $168 per sibling.
Please note that we must have a minimum of 15 confirmed/paid students for each week-long program by March 1, 2019, in order to run the program. In the event that we must cancel an under enrolled program, we will issue families full refunds. We have never had to cancel a summer week, but we want to be transparent about our policies and the importance of being able to cover our costs.